{"id":6241,"date":"2024-03-21T12:00:36","date_gmt":"2024-03-21T01:00:36","guid":{"rendered":"https:\/\/sergioamate.com\/?page_id=6241"},"modified":"2024-12-10T21:03:33","modified_gmt":"2024-12-10T20:03:33","slug":"devoluciones","status":"publish","type":"page","link":"https:\/\/sergioamate.com\/eng\/tienda\/devoluciones\/","title":{"rendered":"Returns and Refunds"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6241\" class=\"elementor elementor-6241\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68c787a e-con-full e-flex e-con e-parent\" data-id=\"68c787a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c33dc9 elementor-widget elementor-widget-heading\" data-id=\"6c33dc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RETURNS AND REFUNDS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0edfe14 e-con-full e-flex e-con e-parent\" data-id=\"0edfe14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f90a8bb elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"f90a8bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">LAST UPDATE 6 DECEMBER 2024<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e695dd elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"2e695dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The following items cannot be returned or exchanged:<\/p>\n<p>\u00a0<\/p>\n<p>\u2022 Downloadable software products such as Presets, Wallpaper packs, guides or courses.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9509b14 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"9509b14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">REFUND POLICY FOR PRINTS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0f3992 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"d0f3992\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a title=\"FINE ART PRINT GALLERY\" href=\"https:\/\/sergioamate.com\/tienda\/prints\/\">Fine Art Prints<\/a> and <a title=\"Calendar 2025\" href=\"https:\/\/sergioamate.com\/tienda\/calendario-2025\/\">Calendars <\/a>are created and managed by third-party companies outside of this platform. Both products are manufactured under print-on-demand policies and each platform has its own return and refund policies, as well as for any claims related to broken, defective or lost items. For more information, please see the following links:<\/p>\n<p>\u00a0<\/p>\n<p><a href=\"https:\/\/help.printful.com\/hc\/es\/sections\/360004088720-Devoluciones\">FINE ART PRINTS \u2013 PRINTFUL RETURN POLICY AND QUESTIONS<\/a><\/p>\n<p>\u00a0<\/p>\n<p><a href=\"https:\/\/www.saal-digital.es\/acerca-de-saal-digital\/condiciones-generales-de-venta\/\">CALENDARS \u2013 SAAL DIGITAL SELLING CONDITIONS<\/a><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d54def7 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"d54def7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RETURN AND REFUND POLICY ON THE PLATFORM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd018e3 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"bd018e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For any other physical purchase made through this website, we hope you will be happy with it, however, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or exchange. Please see below for more information on our returns policy.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ad9602 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"0ad9602\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c307dc0 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"c307dc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be new and unused, with all original tags and labels attached.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e9d54b elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"9e9d54b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">return process<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-badbadd elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"badbadd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To return an item, please email customer service at sergioamate.photo@gmail.com for a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and mail your return to the following address:<\/p>\n<p>\u00a0<\/p>\n<p>Sergio Amate Morales<\/p>\n<p>Attn: Returns<\/p>\n<p>RMA #<\/p>\n<p>Jose Echegaray Street, 19<\/p>\n<p>Alcala de Henares, Madrid 28805<\/p>\n<p>Spain<\/p>\n<p>\u00a0<\/p>\n<p>Please note that you will be responsible for all return shipping costs. We strongly recommend that you use a trackable method to mail your return.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5e3e67 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"f5e3e67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1523f8e elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"1523f8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0a1e9a elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"e0a1e9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">doubts<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b5de94 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"1b5de94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have any questions about our returns policy, please contact us at:<\/p>\n<p>\u00a0<\/p>\n<p>620615851<\/p>\n<p>sergioamate.photo@gmail.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>DEVOLUCIONES Y REEMBOLSOS \u00daLTIMA ACTUALIZACI\u00d3N 6 DICIEMBRE 2024 Los siguientes art\u00edculos no se pueden devolver ni cambiar: \u00a0 \u2022 Productos de software descargables como Presets, paquetes de Wallpapers, gu\u00edas o cursos. POL\u00cdTICA DE REEMBOLSO PARA PRINTS Fine Art Prints y Calendarios son creados y manejados por empresas externas fuera de esta plataforma. Ambos productos se [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":6237,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-6241","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/sergioamate.com\/eng\/wp-json\/wp\/v2\/pages\/6241","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sergioamate.com\/eng\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sergioamate.com\/eng\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sergioamate.com\/eng\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sergioamate.com\/eng\/wp-json\/wp\/v2\/comments?post=6241"}],"version-history":[{"count":0,"href":"https:\/\/sergioamate.com\/eng\/wp-json\/wp\/v2\/pages\/6241\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/sergioamate.com\/eng\/wp-json\/wp\/v2\/pages\/6237"}],"wp:attachment":[{"href":"https:\/\/sergioamate.com\/eng\/wp-json\/wp\/v2\/media?parent=6241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}